A Job Well Done! PTI Receives Rave Customer Review

PTI recently received a wonderful note from one of our customers raving about the service they received from one of our engineers, Craig Biggs. We take every opportunity as an organization to recognize and reward the hard work of our team and have included a snippet of the note, below. Congratulations on a job well done, Craig!

I would like to take this opportunity to extend my personal appreciation for the quality of work performed by Craig Biggs.

Craig recently completed a project to replace electro-mechanical relays with new SEL digital relays that also communicated with the base operation center and base high voltage shop at our organization.

This was a total replacement that required new control wiring, switchgear door modifications, relay settings and system commissioning. In addition, Craig provided training to government personnel on both the relays and the work station. 

During the course of re-wiring, Craig was able to identify numerous deficiencies in the current circuits.  Craig engineered and with government approval make the necessary changes in the current circuits.

Prior to actual installation on-site, Craig created a mockup of all the equipment and ensure every piece communicated to each other as required.

Due to the complexities of the missions of our company, scheduled or unscheduled outages were not authorized to perform this installation.  Craig completed the installation without a blink of the lights.  

Craig is the ultimate professional and his efforts support his dedication to complete a project that brings credit to both himself and Potomac Testing.

Thanks for Craig’s efforts and Potomac Testing’s continuing support of our organization.